Documentation

Credits and consumption

One currency for chat, Briefs, syncs, and seats.

SIGNLD meters work in credits rather than charging per seat. Seats are unlimited on every plan, and you pay for the work the workspace actually does.

What consumes credits

Operation	Credits	Notes
AI chat message	1	One question and answer turn inside a Topic
Decision Brief	5	A full Brief with sources, confidence, and recommended action
Connector sync	1 per source per run	Scheduled or manually triggered
Manual upload processing	1 per upload	Treated as a source run
Full re-ingest of a source	10	Rebuilds history for that source
Active seat	2.5 per active day	Charged only on days a seat is used
Risk Alert evaluation	0	Runs on the sync you already paid for
Risk Alert Brief	5	Only when the alert fires and produces a Brief
MCP tool call	1	Counts like a chat turn

Prices and allocations of record are on the pricing page.

Most workspaces spend the majority of credits on seats and syncs, not on chat.
Reduce spend by consolidating syncs rather than by asking fewer questions.
Set a soft limit for a warning and a hard limit to stop metered work before a surprise bill.

What happens when credits run out?

You are warned as you approach the limit. When credits are exhausted, metered work pauses instead of overspending, and you can top up or upgrade.

Do unused credits roll over?

Credits are allocated monthly and do not accumulate indefinitely. Top-up credits purchased separately remain available on the workspace.

Does adding a person increase the bill immediately?

No. Seats are free. A seat consumes 2.5 credits only on days it is actually used.

See plans and billing for top-ups and limits, or pricing for current plan prices.