Real people, fast answers.

    One inbox, one escalation path, no ticket maze. Email us and the team that builds SIGNLD answers you.

    Email support

    Technical questions, account changes, billing. A person answers, not a bot.

    [email protected] →

    Urgent production issues

    Put "URGENT" in the subject line and it routes straight to the on-call engineer.

    Email the on-call team →

    Feature requests

    Tell us what to build next. Requests feed directly into the public roadmap.

    Open the roadmap →

    Security and compliance

    SOC 2 reports, DPAs, and vendor reviews. Full detail lives in the legal center.

    View legal center →

    WHAT TO EXPECT

    Response commitments.

    First response
    Under 24 business hours
    Urgent issues
    Same business day
    Coverage
    Mon to Fri, 9am to 6pm ET
    Escalation
    On-call engineer, no tiers