Field Service
Catch supply problems before jobs start failing
We connect job records, technician notes and supplier data so issues surface while you can still act on them. Apex Components shipments have been short or substituted on 41% of orders in the last 30 days.
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QuickBooks
Microsoft SQL Server
Google Sheets Field Service
Cut your callback rate before it eats your margin
Job notes, parts history and technician records connected so repeat failures surface before dispatch. Callbacks on HVAC units installed before 2019 are 3.2x higher when serviced by technicians with less than 18 months tenure.
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QuickBooks
Microsoft SQL Server
Zendesk Field Service
Stop paying for idle technicians waiting on parts
Dispatch schedules, parts inventory and supplier lead times connected so idle time becomes visible before the day starts. Region 2 technicians averaged 4.1 idle hours per week over the last 6 weeks, all tied to 3 SKUs on backorder from a single supplier.
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QuickBooks
Google Sheets
Slack Field Service
Find the jobs you're underpricing before the season ends
Completed job records, parts costs and labor time connected to show where margin is leaking job by job. Commercial refrigeration service jobs average 2.7 hours of labor but are quoted at 1.8 hours in the pricing model.
Reads from:
QuickBooks
NetSuite
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