Documentation

    Connect ServiceTitan

    Field service. Read-only connection.

    Outcome: ServiceTitan connected with read-only access, first sync complete, and the entities matched to the rest of your graph.

    Steps

    1. 1

      Open Connections and choose ServiceTitan

      In your workspace, go to Connections, then Add connection, then search for ServiceTitan.

    2. 2

      Authenticate with read-only access

      API client with read-only scopes. SIGNLD never requests write scopes.

    3. 3

      Select what to read

      SIGNLD reads: Jobs, invoices, technicians, job costing, memberships, dispatch data.

    4. 4

      Confirm the first sync and entity matches

      Review the proposed entities once the first sync completes. Job profitability depends on how labour burden is recorded. Confirm the metric definition.

    Notes

    • The connection is read-only. SIGNLD does not write, update, or delete records in ServiceTitan.
    • Refresh cadence follows your plan. See refresh cadence for details.
    • A sync consumes 1 credit per source per run.

    Further reading

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