Real Estate

    Know which leases will not renew before renewal notices go out

    Lease terms, maintenance request history and payment records connected to score renewal probability per unit.

    Why this decision matters.

    Turnover is the most expensive event in a lease lifecycle: vacancy, make-ready cost, leasing commission, and concessions on the next lease. The signals that predict it appear months before the renewal window opens.

    The failure mode is a renewal process that starts sixty days out and treats every tenant identically. The tenants who were already leaving get a standard notice, and the tenants who would have stayed at a modest increase get the same one.

    Prioritizing renewal effort by value at risk and likelihood changes the economics without changing rents much. Retaining a tenant is almost always cheaper than replacing one, and the gap is wide enough that even modest improvements in renewal rate matter.

    Comparing tools for real estate? See how SIGNLD compares with Julius AI. For the underlying numbers, read decision intelligence for property management companies.

    How SIGNLD answers it.

    1. Step 01

      Connects to your source systems

      Read-only access to tenant relationship records (Salesforce), rent ledger and payment history (QuickBooks), and tenant correspondence (Gmail).

    2. Step 02

      Builds the graph across those systems

      Tenants, leases, payment history, service requests, and correspondence are linked so renewal likelihood is evaluated on real behavior rather than lease dates alone.

    3. Step 03

      Returns a ranked brief

      The brief ranks upcoming renewals by value at risk and renewal likelihood, shows the evidence behind each, and recommends where a proactive conversation or concession is economically justified.

    Reads from.

    SalesforceQuickBooksGmail

    SIGNLD connects read-only to your existing systems. 800+ integrations available.

    What the brief looks like.

    The question

    Which leases expiring in the next 90 days are at high risk of non-renewal?

    What SIGNLD found

    6 leases expiring in the next 90 days show a high non-renewal profile: 3 or more maintenance complaints in the last 12 months, at least one payment that was late by 10+ days, and no lease renewal inquiry despite being in the standard contact window. These tenants are not unhappy in any single metric but the combined pattern matches 89% of prior non-renewals.

    Evidence

    • 6 upcoming lease expirations with combined risk signal (complaints + late payment + no inquiry)
    • Pattern matches 89% of non-renewals in the last 3 years based on portfolio history
    • Average vacancy and re-leasing cost per unit in this building: $3,200

    Recommended move

    Contact all 6 tenants personally this week. Address their maintenance history directly. Offer an early renewal incentive. The cost of the incentive is a fraction of the $19,200 in potential vacancy and re-leasing costs if all 6 leave.

    3.1x improvement in renewal prediction accuracy

    Illustrative brief. Figures are sample data, not customer results.

    Questions.

    Run this decision on your own data.

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